Terms and conditions

Welcome to Mosman Razor Fade. We are based in Cremorne, Sydney, and provide premium hair styling products across Australia. Please read these terms and conditions carefully to understand our shopping, shipping, safety, and returns policies.

Frequently asked questions

Find clear answers regarding your orders, product safety guidelines, delivery across Australia, and our consumer guarantees.

What is your policy on returns and damaged items?

Customers may request a return for change of mind provided the product remains unopened and unused, subject to our standard policy. If an item arrives damaged, faulty, or not as described, contact us promptly. We will assess the issue and provide a repair, replacement, or refund in accordance with Australian Consumer Law.

What safety warnings apply to your kids' styling products?

Our kids' hair gel is formulated for children aged 3 years and older. Adult supervision is recommended. Keep out of reach of young children, do not swallow, and avoid contact with eyes. Discontinue use if irritation occurs.

Do you recommend a patch test before using hair styling products?

Yes. We recommend conducting a patch test before first use with both our men's and kids' hair care products. For external use only. Do not apply to broken, irritated, or damaged skin, and always follow the instructions on the packaging.

Ready to upgrade your daily hair styling?

Explore our complete range of premium pomades, gels, and grooming essentials designed for men and kids across Australia.